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FAQs

Do you sell formal dresses (prom dresses. homecoming dresses, wedding dresses, mother-of-the-bride dresses, bridesmaid dresses)?

The short answer to this question is no, not for a reasonable price.  It is just one of those items that we cannot seem to get 30-50% of original retail for...our customers simply are not looking for this from us.  They are expensive new (we understand) and we do not want you to be disappointed in your split therefore, we are no longer going to sell/buy/consign most formal dresses. We will no longer sell/buy/consign prom dresses, bridesmaid dresses, Mother-of-the Bride dresses, and we have never sold wedding dresses.  We might try to sell short homecoming dresses on consignment, only if you are done with the dress and do not have an expectation of getting more than $5-10 for it, stop in with the short homecoming dress and we can be more specific (unless we see and touch the dress we will not speculate on the price).   


Do you sell fine china, flatware, or stemware?

No, we have tried over the years without much success.  Our customers are simply not interested in buying this from us.  We do not generally sell any kitchenware that can be, "used", however, if you can decorate with it (and it meets our other conditions of clean, fashionable, and only a couple of years old) we can sell it.  


I do not want to consign my items, can you just buy them from me?

Yes, bring us your name brand items and we will make you an offer. Since we are taking all of the risk by giving you cash up front, you may get more $$$ by consigning your items. We do not give cash now for furniture or children's clothing under size 4T, however, we do consign/sell these items. The top three reasons that we do not give "cash now" for an item is condition, style, and odor. Make sure your items are of current fashion (purchased for more than $12 new in the last 2 years), and free of stains, holes, pilling, fading, and odors (smoke and moth balls are the top 2).


Do I need an appointment to drop-off merchandise for consignment or to sell my items to you for Cash Now?

An appointment is not necessary for clothing, come in anytime during regular store hours (10-7 Mon-Sat). If you have furniture, contact us before you come, e-mail a picture to [email protected] Then, we will arrange a convenient drop-off time for both of us and if necessary arrange for the right staff to be here to help you unload.


Is there a minimum or maximum number of items that I can bring in one visit?

To open a consignment account you need 10 priceable items. Every visit after that you can bring any amount you want within reason.  To sell to us for Cash Now, one or two bags at a time is best.  Please bring your items in open top shopping bags or open top boxes--no garbage bags.


Do I need to bring my clothing on hangers or how do I pack my items to bring them to you?

Neatly folded in an open top box or a shopping bag is just fine with us. No garbage bags or hangers.  Please keep your hangers at home.


I have never consigned before, how does it work?

Bring us your mall brand, currently fashionable in excellent condition, freshly laundered/cleaned items....according to our seasonal consignment calendar. We will tell you what we think we can sell and what we will donate to Frugality (or you can take it back home with you). We assign an account number to you and we price all of your current season items under your account. Your fashion has a consignment period of 90 days. When the item sells you get 40%-50% based upon the selling price of your item, less any fees. Any consigned items that you wish to have back must be picked up before the end of the 90 day selling period otherwise we donate them for you. You can check your account, use your store credit, or pick up your money anytime. We will mail a check to you only if you call and request one.

Consignment is not the only option for selling your stuff to us.  Cash Now is the other option....walk in with your stuff walk out with cash.


Can I pick up my items if they do not sell?

Yes. If you come in between the 60th and 90th day of your consignment period.   We will give you a list of what is still available and you can search for and collect your items.  After 90 days, we will donate them to Frugality NFP (in Fairbury...a charitable thrift store that donates its profits to a different Livingston County Charity every month) or another charity of our choice. 


Can you tell me over the phone the price that you will pay me for an item?

No, as with consignments we must actually see the item first. We decide our offer price based upon the brand, condition, and supply/demand of the item. Our customer’s preferences always guide our buying/consigning decisions.


Furniture is heavy and hard to haul, Can I e-mail a picture of it to you before I bring it in?

Yes, we prefer it, [email protected] We can tell by e-mail picture whether it might be worth the effort or not. By E-mail we will also set up a convenient drop-off time for us both.  You will need to bring help with you to load and unload furniture.


Do you pick-up or deliver furniture?

We no longer offer that service.  We are sorry for the inconvenience.  You will need to bring help with you in order to load and unload furniture.


Store Hours: Monday thru Saturday 10am to 7pm  Closed Sunday
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