Consignors and Customers,
We have some news to share, after 15 years in Pontiac—we will close our location there in June of 2023. We are downsizing the business, so we have a chance to serve you in Fairbury for years to come. The simple explanation is our lease is up in Pontiac and we cannot see a way to continue to staff multiple locations profitably in the current business environment. We are grateful to the Pontiac community for supporting us all these years!
We will not accept consignments in Pontiac after March 25th, 2023. Please call/email for an appointment. Contact Pontiac Contact Fairbury
We have storage to sell in Pontiac so “new” items will still be added to the sales floor through the end of April possibly May—this will continue to attract shoppers in Pontiac until we close. Our projected close date in Pontiac is May 27th—-could be a week sooner or later. Your consigned items in the Pontiac store will be handled as usual—your consignment balance will paid out as usual while the Pontiac store is still open. Your consignment balance will be available in Fairbury after Pontiac closes.
We are asking that you still make an appointment in both locations and there are some changes in the way we will accept consignment. Current consignor guidelines can be found here & the no-thank you list can be found here.
We ask that you use your Pontiac gift cards in Pontiac before the store closes—but if you do not, we will be able to look up the balance in the Fairbury store after the Pontiac store closes.
We are grateful that you allow us to sell your awesome preowned fashion—we hope that you will give us the opportunity to sell your consigned items in Fairbury!
We do not take your patronage for granted and look forward to serving you in Fairbury for years to come.
Sincerely,
Traci and the Once ‘n Again Team
Other Questions and Answers
Why are you closing the Pontiac location? The simple explanation is our lease is up in Pontiac and we cannot see a way to continue to staff multiple locations profitably in the current business environment. We are grateful to the Pontiac community for supporting us all these years! We hope that you continue to shop and consign in Fairbury. Our Fairbury location is a 15-mile drive from Pontiac.
Will you close the Fairbury location too? No, Fairbury will remain open for years to come. My family along with a few other employees can manage one location even if it is difficult to find or hire others to help us—but we can no longer staff 2 locations while providing the kind of service that you have come to expect from us.
When is the last day that the Pontiac store will be open? Our best guess is May 27th, 2023 but it could be a week before or after that date.
When is the last day that the Pontiac location will accept consignments? March 25th, 2023
Do I still need an appointment to drop off? Yes
What will happen to my consignment account balance if I am unable to come to Pontiac before you close the store? We will be able to look up your consignment balance in Fairbury after the Pontiac store closes. Same rules apply for payouts—id required with a limit of $200 in cash per day, a check will be mailed ($3 fee) for a balance over $20 if you request it.
Do I need to pick up my consigned items before you close the Pontiac location? No, we will handle consignment with the same rules/procedures as usual (most will be sold some will be donated after its time is up). Only items that are over $19 and within the first 60 day consignment period can be picked up. As usual, you will have to locate them in the store then bring it to an employee verify and record that you picked up the item.
Will you transfer any of my consigned items to Fairbury? No, we plan to sell it or send it through our consignment system as usual.
Will you heavily discount my consigned items before the Pontiac store closes? We will run your items through the tag color clearance system as usual and there will be other discounts in the last few weeks that Pontiac is open.
What will happen to my Pontiac gift cards? We ask that you use them in Pontiac before the store closes. However, if you do not—we can look up the balance in Fairbury after Pontiac closes.
How long will you be able to put out “new” items in Pontiac? Check often throughout the month of April as we have quite a bit of storage that needs to be sold. Likely, new items will be added until at least mid-April possibly into May.
Will you be selling fixtures and racks? Yes, we will begin selling some of them mid-May.
We are grateful that you allow us to sell your awesome preowned fashion—we hope that you will give us the opportunity to sell your consigned items in Fairbury!