I have a Once 'n Again gift card, can I use it in both locations?
Once ‘n Again gift cards can only be used in the location in which it was purchased. Fairbury gift cards can only be used in Fairbury and Pontiac in Pontiac. The address of the correct location is listed on the card. We are sorry for any inconvenience.
Do you buy items for cash?
Yes, if you have a consignment account. We will evaluate one bag per account per day for cash. If you have more than one bag you can drop & run the rest. If you do not have a consignment account already, it is easy and quick to open one. Click for more information on consignment at Once ‘n Again.
Do you sell formal dresses (prom dresses. homecoming dresses, wedding dresses, mother-of-the-bride dresses, bridesmaid dresses)?
We no longer sell formal dresses or suits. Occasionally we will have a short dress suitable for a homecoming dance or even a LBD (little black dress) but nothing more formal than that.
Do you sell fine china, flatware, or stemware?
No, we have tried over the years without much success. Our customers are simply not interested in buying this from us. We do not generally sell any kitchenware that can be, “used”, however, if you can decorate with it (and it meets our other conditions of clean, fashionable, and only a couple of years old) we can sell it.
I have never consigned before, how does it work?
Bring us your name brand, currently fashionable in excellent condition, freshly laundered/cleaned items….according to our seasonal consignment calendar. On your first trip we will tell you what we think we can sell and what we will send to Frugality. We price all of your current season items in your consignment account. We will add cash to your consignment account for items that are out of season. Your fashion has a consignment period of 90 days. Any consigned items that do not sell within the 90 day selling period will be sent to Frugality. When the item sells you get 40%-50% based upon the selling price of your item, less any fees. You can check your account, use your store credit, or pick up your money anytime. We will mail a check to you only if you call and request one.
After your first visit you have 3 options for dropping off: drop & run, sort, or cash now. We suggest you drop & run it is the most convenient option–as much as you want anytime. If you like to take the items that we will not price home with you we will sort 1 bag per consignor per day. If you have a consignment account and want to take cash now for your items before you leave the store we will evaluate 1 bag per consignor per day.
Do I need an appointment to drop-off merchandise for consignment?
An appointment is not necessary, come anytime during regular store hours of 10am-7pm Monday thru Saturday.
Do I need to bring my clothing on hangers or how do I pack my items to bring them to you?
Neatly folded in an open top shopping bag is best. Please keep your hangers at home, we use our own. No garbage bags please.
Do you accept returns?
All sales are final. We do not accept returns.